diff --git a/models/user/search.go b/models/user/search.go
index bf35fcd9e..446556f89 100644
--- a/models/user/search.go
+++ b/models/user/search.go
@@ -34,12 +34,26 @@ type SearchUserOptions struct {
 	IsRestricted       util.OptionalBool
 	IsTwoFactorEnabled util.OptionalBool
 	IsProhibitLogin    util.OptionalBool
+	IncludeReserved    bool
 
 	ExtraParamStrings map[string]string
 }
 
 func (opts *SearchUserOptions) toSearchQueryBase() *xorm.Session {
-	var cond builder.Cond = builder.Eq{"type": opts.Type}
+	var cond builder.Cond
+	cond = builder.Eq{"type": opts.Type}
+	if opts.IncludeReserved {
+		if opts.Type == UserTypeIndividual {
+			cond = cond.Or(builder.Eq{"type": UserTypeUserReserved}).Or(
+				builder.Eq{"type": UserTypeBot},
+			).Or(
+				builder.Eq{"type": UserTypeRemoteUser},
+			)
+		} else if opts.Type == UserTypeOrganization {
+			cond = cond.Or(builder.Eq{"type": UserTypeOrganizationReserved})
+		}
+	}
+
 	if len(opts.Keyword) > 0 {
 		lowerKeyword := strings.ToLower(opts.Keyword)
 		keywordCond := builder.Or(
diff --git a/options/locale/locale_en-US.ini b/options/locale/locale_en-US.ini
index 39da4be17..ad7d35127 100644
--- a/options/locale/locale_en-US.ini
+++ b/options/locale/locale_en-US.ini
@@ -2780,6 +2780,9 @@ users.full_name = Full Name
 users.activated = Activated
 users.admin = Admin
 users.restricted = Restricted
+users.reserved = Reserved
+users.bot = Bot
+users.remote = Remote
 users.2fa = 2FA
 users.repos = Repos
 users.created = Created
diff --git a/routers/web/admin/orgs.go b/routers/web/admin/orgs.go
index d0fd0d500..ab44f8048 100644
--- a/routers/web/admin/orgs.go
+++ b/routers/web/admin/orgs.go
@@ -28,8 +28,9 @@ func Organizations(ctx *context.Context) {
 	}
 
 	explore.RenderUserSearch(ctx, &user_model.SearchUserOptions{
-		Actor: ctx.Doer,
-		Type:  user_model.UserTypeOrganization,
+		Actor:           ctx.Doer,
+		Type:            user_model.UserTypeOrganization,
+		IncludeReserved: true, // administrator needs to list all acounts include reserved
 		ListOptions: db.ListOptions{
 			PageSize: setting.UI.Admin.OrgPagingNum,
 		},
diff --git a/routers/web/admin/users.go b/routers/web/admin/users.go
index 47dff6e85..03ffaf5f3 100644
--- a/routers/web/admin/users.go
+++ b/routers/web/admin/users.go
@@ -77,6 +77,7 @@ func Users(ctx *context.Context) {
 		IsRestricted:       util.OptionalBoolParse(statusFilterMap["is_restricted"]),
 		IsTwoFactorEnabled: util.OptionalBoolParse(statusFilterMap["is_2fa_enabled"]),
 		IsProhibitLogin:    util.OptionalBoolParse(statusFilterMap["is_prohibit_login"]),
+		IncludeReserved:    true, // administrator needs to list all acounts include reserved, bot, remote ones
 		ExtraParamStrings:  extraParamStrings,
 	}, tplUsers)
 }
diff --git a/templates/admin/org/list.tmpl b/templates/admin/org/list.tmpl
index a400dcbc8..ac86e7606 100644
--- a/templates/admin/org/list.tmpl
+++ b/templates/admin/org/list.tmpl
@@ -37,6 +37,9 @@
 								{{if .Visibility.IsPrivate}}
 									<span class="text gold">{{svg "octicon-lock"}}</span>
 								{{end}}
+								{{if eq .Type 3}}{{/* Reserved organization */}}
+									<span class="ui mini label">{{$.locale.Tr "admin.users.reserved"}}</span>
+								{{end}}
 							</td>
 							<td>{{.NumTeams}}</td>
 							<td>{{.NumMembers}}</td>
diff --git a/templates/admin/user/list.tmpl b/templates/admin/user/list.tmpl
index b3e0caa16..733482853 100644
--- a/templates/admin/user/list.tmpl
+++ b/templates/admin/user/list.tmpl
@@ -84,7 +84,13 @@
 							<td>
 								<a href="{{$.Link}}/{{.ID}}">{{.Name}}</a>
 								{{if .IsAdmin}}
-									<span class="ui basic label">{{$.locale.Tr "admin.users.admin"}}</span>
+									<span class="ui mini label">{{$.locale.Tr "admin.users.admin"}}</span>
+								{{else if eq 2 .Type}}{{/* Reserved user */}}
+									<span class="ui mini label">{{$.locale.Tr "admin.users.reserved"}}</span>
+								{{else if eq 4 .Type}}{{/* Bot "user" */}}
+									<span class="ui mini label">{{$.locale.Tr "admin.users.bot"}}</span>
+								{{else if eq 5 .Type}}{{/* Remote user */}}
+									<span class="ui mini label">{{$.locale.Tr "admin.users.remote"}}</span>
 								{{end}}
 							</td>
 							<td class="gt-ellipsis gt-max-width-12rem">{{.Email}}</td>